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STORE POLICY

Customer Care

  • We value the health, safety and well-being of our customers and their immediate environments. It is extremely important to us to ensure your utmost satisfaction with our products and Wholistic Nutrition Services.

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  • It is 100% safe to order online with us. We are a trusted online retail store serving customers since 1994 with an encrypted checkout that carries the SSL certificate and anti-fraud protections to guarantee you a safe and secure shopping experience.

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  • All the products we represent come with free personal consultations to guarantee you receive the correct product for your specific needs before you make your final purchase commitment. Contact us for further questions or concerns regarding any of our products. 

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  • Lifetime customer service and a limited 30-day satisfaction guarantee stand behind our product line, however....we assure you that "if it won't do the job properly, we won't recommend it."

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~  We welcome all of your legitimate inquiries, comments and suggestions and look forward to future associations.

All personal information is held in strict confidence. You will NOT be added to a mailing list nor your information sold to others. We ask that you do not add us to your mailing list without prior authorization. We dislike SPAM, SPOOFING, Phishing and Unwarranted Solicitations and have taken precautions to avoid this type of email and telephone inquiry. 

 

~  We respond quickly to all legitimate inquiries - to avoid the SPAMbox ..... Be subject specific or contact us via telephone. We prefer to not place customers on hold so if you reach a voicemail answering machine, please leave a detailed message so we know you have called -- During business hours your call or email will be returned promptly. 

Wholesale Inquiries

We accept limited wholesale inquiries for certain products only.

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Bulk purchases may be necessary to fulfill your request.

 

Please Contact Us to determine your special wholesale requests. 

Payment Methods

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Privacy & Safety

  • We do not sell customer information.

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  • We do not provide customer information to persons or organizations outside of Enviro-Health-Tech who are doing business on our behalf, for their own marketing purposes.

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  • We may share information to fulfill orders, warranties or customer service issues, however we contractually require any person or organization providing products or services to customers on our behalf to protect the confidentiality of our customer's information.

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  • We afford prospective and former customers the same protections as existing customers with respect to the use of personal information.

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  • We collect and use information we believe is necessary to administer our business, to advise you about our products and services, and to provide you with customer service, or if requested to refer clients directly to specific products or services upon approval. 

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  • We may collect and securely maintain several types of customer information needed for these purposes, such as:

~ address and telephone number

~ order invoices, order records

~ bank routing numbers

~  credit card numbers

~ payment history,  refunds

~ repair orders

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~ Limited 30-day satisfaction guarantee providing product is returned complete in original packaging, clean and undamaged, minus all shipping & restocking fees.  Select Open box or used items may not be returnable or refunded. Check your invoice for details or contact us. Repair/Replacement/Exchange/Refund is at the sole discretion of Enviro-Health-Tech

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~ All products are specialized and/or custom made-to-order, therefore a minimum 10% or up to a 35% restocking fee will be instilled on ALL returns.  

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 ~ NO RETURNS - NO REFUND - NO EXCHANGES on opened food or nutritional supplements!    

Absolutely NO EXCEPTIONS!

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~ Customer must notify Enviro-Health-Tech within 30-days from receiving shipment to immediately voice any problems or concerns. Instructions for repair, or return will be given.  Select Opened box or products that have been Used, may not be returnable or refundable, or exchanged. Contact us for full details or special exceptions

Returns & Restocking Fee

- Credit / Debit Cards
- PAYPAL

- Offline Payments, Cash, Check, Money Orders

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